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Strategy, execution, and data-driven clarity. Tell us where you’re stuck—we’ll move it forward.
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Eagle Canyon Office Park, Cnr Christiaan De Wet Road & Dolfyn Str,
Randpark Ridge, Johannesburg
Phone/WhatsApp: +27 67 337 7523
Email: firestarter@mymbaboard.com
Response Targets
| Priority | Meaning | First Response | Resolution |
|---|---|---|---|
| P1 Critical | Service down/security | 2h (business hours) | Continuous until stable |
| P2 Time-Sensitive | Deadline ≤48h/high-visibility | 8 business hours | 2 business days |
| P3 General | Standard queries/scoping | 1 business day | 3–5 business days |
Security & Privacy
Report vulnerabilities to security@…. For POPIA/GDPR requests, email privacy@… with subject “POPIA Request”.